At Iris Mertens Destination Promotion, we value your privacy and handle your personal data with care. This privacy policy explains what information we collect, how we use it, and what rights you have.
The information we collect
When you use our website, we may collect the following information:
- Contact forms: your name, email address, and message.
- Event registrations for webinars, fam trips, or other events (if applicable).
- Website usage via cookies and Google Analytics, such as which pages you visit and how you navigate the site.
All information you provide is voluntary and only used to assist you.
How we use your information
We use your data solely for practical purposes:
- To respond to your questions or messages.
- To inform you about events or webinars you register for (if applicable).
- To analyze website usage and improve the website via Google Analytics.
We do not share your personal information with third parties, except when legally required or for technical support by our hosting provider.
How we store your information
Personal data submitted through forms is stored securely in our WordPress database and on our hosting provider’s servers.
We take appropriate technical and organizational measures to protect your data from loss, theft, or misuse.
Cookies & Google Analytics
Our website uses cookies for a smooth user experience and visitor insights:
- Necessary cookies: essential for the website to function correctly.
- Google Analytics: helps us understand how visitors use our site, without personally identifying you.
You can disable cookies and tracking via your browser or through Google’s opt-out options.
Who we share your data with
We do not share your personal data with third parties, except:
- When legally required
- With our Destination Management Companies (DMCs), but only if you have provided your information for that purpose or they request it in relation to events, fam trips, or other services you opted into
We do not sell your information and use it only as described above.
Your rights
You always have control over your data:
- Access: see what data we hold about you.
- Correction: request corrections to inaccurate or incomplete data.
- Deletion: request deletion of your personal data.
To exercise any of these rights, contact us at hello@irismertens.be.
Contact
Iris Mertens Destination Promotion
E-mail: hello@irismertens.be